FAQs

“P925 SILVER SHOP” is a premium jewellery brand that specializes in exquisite range of Silver jewellery design.

No! we don't have stores.

No, there is no such need to register yourself to avail “P925 SILVER SHOP” services but however we recommend you to register on our website as it makes your checkout faster, allows you to track your order easily , add products that interest you to wish list (which you may access at a later time) and provides a better shopping experience.

Please go to the login tab on the landing page of our website, click on ‘’Forgot password’’ and enter your email address before submission. Your login id is always your registered email address that you may have used during initial registration. Your temporary password shall be emailed to your registered email address immediately, which you will need to change upon login.

No, you can have only one account linked to a single e-mail address.

Yes, the details shared by our customers are safe because we understand our customer’s privacy and security and we ensure you that our customers personal details are kept confidential with us.

“P925 SILVER SHOP”provides free delivery on orders above INR 1,000. The order below INR 1,000 will be charged with INR 50/100 as shipping charges irrespective of the order value of customers.

For orders within India, our delivery date depends on the product selected as well as the shipping address provided by you. The business days mentioned do not include Sundays and festive holidays.

We process the national delivery only through reputed insured couriers. Please check if we deliver to your pin-code. If there is no courier service available in your area, we do apologise for the inconvenience caused.

Your jewellery is shipped in durable, tamper-proof packing that ensures that the contents remain intact. Your jewellery is fully insured till it reaches your doorstep, and we only work with reputed and established courier services for orders within India. Please do not accept any package that has been tampered with.

Until your order is ready to be shipped, you can change the shipping address. Further you can contact Please our Customer Delight team at 8200686043 for assistance.

We offer FREE Return Shipping. You'll receive complimentary return shipping on all resizing, exchanges, or refunds for all products within the 7-day money back policy.

Contact our customer delight team at 8200686043

At “P925 SILVER SHOP”, we strongly believe in delivering what we showcase on the website. However, due to digital resolutions from screen to screen the image colours change slightly

Absolutely! Our products are offered with no overheads like rent and inventory costs, so we happily pass on the benefit to our customers.

If you still have queries, please drop an email to us on contact@p925silvershop.com and we will revert to you shortly.